A Step by Step Guide to The Ecommerce Order Management Process
Do you know that the fastest-growing eCommerce market in the world is China? According to Statista, e-retail sales will grow and reach 22% of all retail sales worldwide in 2023. The e-commerce industry continues to grow at a swift pace despite economic uncertainty. Considering the speed at which the e-commerce industry is expanding, retailers, vendors, and business owners are acquiring order management software to enhance productivity, accuracy, effectiveness, and efficiency. The lifecycle of order management is designed to provide an enhanced customer experience. An order management system strives to fulfill customer demands from the initial stages of order placement to the stage when the product is delivered at the customer's doorstep. An order management system is a digital way to manage and maintain the lifecycle of an order. Following are the steps to follow during the e-commerce order management process. 1. Discovery The process of order management initiates even before t